Shipping Policy

Shipping Policy


Processing time

We strive to ship all orders as soon as possible. However, due to the handmade nature of your product, the processing time usually takes 2-7  days


Once the package has been dispatched, you will get email notification with your tracking number.

All packages will be sent through the registered air package. So you can always track the package.

Shipping time will be ranged from 7-30 days / weeks. Please do not hesitate to contact us if you have any problem with your package tracking.


Return & Refund Policy


To be eligible for a replacement or refund, you need to write in within 7 days of receipt with photo proofs of defective or damaged items.

We cannot be liable for any mishandling of the product(s) and usage. Sale items cannot be refunded.

In exceptional cases where returns are granted, the buyer needs to be responsible for the return shipping fees to our designated address.